This policy explains what information receptiondesk.shop collects, why, and what you can do about it.

What we collect

  • Order and account details: name, billing and delivery address, email, phone number, and what you ordered. We need these to quote freight, make and ship your desk, and handle returns or warranty claims.
  • Messages: anything you send us by email or through a form on this site.
  • Usage data: pages viewed, approximate location, device and browser type, collected through Google Analytics.

Payments are handled by the payment provider you choose at checkout. We do not see or store your full card number.

Cookies

We use cookies to keep items in your cart and wishlist, keep you logged in, and measure how the site is used (Google Analytics). You can block or delete cookies in your browser settings. The cart and account pages may not work properly without them.

Who we share it with

We share only what is needed with freight forwarders and carriers (to deliver your order), the shipment insurer (for damage claims), payment providers (to take payment), and Google (analytics). We do not sell your personal information.

How long we keep it

We keep order records for as long as needed for warranty, accounting, and legal purposes. If you have an account, we keep your profile until you ask us to delete it.

Your rights

You can ask for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. We will delete it unless we have to keep it for accounting, legal, or security reasons. Email ilo@receptiondesk.shop.

Changes

We may update this policy. The current version is always on this page.